Privacy Policy
Official governance framework for Vestigo Insurance Brokers Pvt. Ltd. ensuring free, specific, and informed data processing.
Introduction
Commitment to
Digital Protection
Vestigo Insurance Brokers Pvt. Ltd. respects the privacy of individuals and is committed to protecting personal data in accordance with theDigital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and applicable regulations issued by the Insurance Regulatory and Development Authority of India (IRDAI).
"By accessing or using this website or by sharing personal data with us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data in accordance with its terms. "
"You must be at least 18 yearsof age and legally competent to provide consent under applicable law to use this website and our services."
Scope
This Privacy Policy applies to:
- Clients, prospective clients, and authorized representatives
- Visitors to our website
- Individuals interacting via broking and advisory services
Excludes employees (Governed by internal policies)
Personal Data We Collect
We collect only such personal data as is necessary, lawful, and proportionate, which may include:
- Name, contact details, email address
- Business and organizational information
- Insurance-related information voluntarily provided
- Communications exchanged with us
- Technical data: IP address, browser type, and access logs
Purpose of Processing
Vestigo does not sell, trade, or commercially exploit personal data, nor does it engage in intrusive profiling. Personal data is processed strictly for:
- Providing insurance broking and advisory services
- Policy placement, servicing, and claims coordination
- Regulatory, audit, and compliance requirements
- Client communication and grievance redressal
5. Consent
By submitting personal data, you provide free, specific, informed, and unambiguous consent for its processing for the stated purposes. You may withdraw consent at any time by writing to us, subject to statutory, regulatory, and contractual obligations.
Data Sharing & Disclosure
Personal data may be shared only on a need-to-know basis with:
- Insurance companies and reinsurers
- Third-party administrators, surveyors, and service providers
- Regulatory or governmental authorities where required by law
Data Storage & Transfer
Personal data is processed and stored in India. Cross-border data transfer, if required for insurance placement, shall be undertaken only in accordance with applicable law and safeguards.
Data Retention
Personal data is retained only for the period required under:
- IRDAI regulations
- Applicable laws
- Audit, contractual, or dispute-resolution requirements
Data Security & Breach Response
Vestigo implements reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. In the event of a Personal data breach, we take prompt remedial action and notify affected individuals and authorities as required under the DPDP Act and applicable laws.
Prompt Remedial Action
Statutory Notifications
Rights of Data Principals
Updates to Policy
Vestigo reserves the right to amend this Privacy Policy to reflect legal, regulatory, or operational changes. Updates are effective from the date of posting.
Grievance Officer
Redressal Matrix
All privacy-related concerns may be addressed to our officer. We acknowledge grievances within3 working daysand resolve them within15 working days.