Ethics and Governance
Operational Ethics

Governance &
Ethics Framework

Detailed protocols for grievance resolution, data tracking transparency, and whistleblower protection ensuring a safe and compliant digital ecosystem.

Grievance Redressal Policy

Transparent and timely resolution protocols.

Resolution
Commitment

Vestigo is committed to addressing every concern with professional integrity and regulatory alignment.

Within 3 Working Days

Initial Acknowledgement

Every formal concern is registered and a tracking reference is provided.

Ongoing Process

Detailed Investigation

Our compliance team reviews relevant data and policy frameworks.

Within 15 Working Days

Final Resolution

A formal response is issued. If unresolved, matters may be escalated to IRDAI.

Cookie Policy

Understanding how we use digital identifiers.

Purpose & Definition

Cookies are small text files stored on your device. Vestigo uses these to ensure website functionality, improve user experience, and maintain security protocols.

Managing Controls

Users maintain full control. Most browsers allow you to disable cookies through settings, though this may affect certain features.

Types We Use

Essential

Required for core functionality and security.

Analytics

Understanding usage patterns to improve navigation.

No behavioral advertising or intrusive profiling is used.

Policy Updates

This policy is updated periodically. Continued use constitutes acceptance.

Last Verified: March 2026

Whistleblower & Ethics Policy

Upholding integrity through secure reporting.

Sensitive Reporting

Ethics Protection
Framework

Vestigo encourages transparency and provides a secure mechanism for reporting concerns regarding unethical behavior or misconduct.

Anti-Retaliation Assurance

Vestigo strictly prohibits retaliation against any individual who reports concerns in good faith. Confidentiality shall be maintained to the extent possible.

Scope

EmployeesDirectorsConsultantsVendorsAssociates

Reportable Matters

  • Fraud & Irregularities
  • Regulatory Breach
  • Security & Data Misuse
  • Unethical Conduct
  • Conflict of Interest

Insurance is a subject matter of solicitationIRDAI Regn. No. 1131 Direct Broker (General & Life)